Smartthings Door Lock Unavailable

To reset a z wave kwikset lock if the z wave kwikset lock was not discovered or if it was previously connected with another controller you may need to reset or exclude the device before it can successfully connect with the smartthings hub.

Smartthings door lock unavailable.

So far some things i love and some things i find really frustrating with smartthings. The platform has an outage this happens from time to time suddenly devices which are working go offline for no reason sometimes a few other times mass outage. This will usually fix itself within a few days once the issue has been resolved from smartthings end. Smartthings works with door locks.

I m new to smartthings from having used wink for the past 5ish years. From the home screen touch menu and select devices. Of course the rest of the devices some cree bulbs the garage door opener and a few others are still unavailable even after a repair so we ll see what support says. I have the schlage connect z wave model be469.

There are typically 2 categories for why a devices does unavailable. If the batteries are showing less than 65 replace them. I found this thread hoping to hear i wasn t alone. My latest frustration is with my door lock.

This lock model has a firmware issue of reporting the wrong battery level and it can cause the lock to die suddenly below this threshold sometimes due to excessive load on the battery causing the voltage to drop below the operating threshold. With wink all i had to do was add the device and then i was able to get push notifications every time it was locked unlocked i could view code. To do this in the smartthings mobile app.