Shut the door and try to lock it.
Smart deadbolt trouble locking due to door not closing tight.
If there s any friction or if you need to push or pull on the door to get the lock to fully engage it s a good sign your deadbolt is misaligned.
Tap the end of a chisel under the door stop on the striker side of the jamb.
Materials in the locking parts can fatigue and become brittle with age.
Step 2 try another key.
Over time the key to your deadbolt lock will become worn and no longer be able to push up pins and tumblers in order to turn the lock plug inside the cylinder.
This can stop the locking points engaging the keeps therefore preventing the door from locking.
Then lock and unlock the door several times to distribute the oil throughout the lock.
With the door open extend the deadbolt and clean it thoroughly.
Into any unexpected issues with the new smart lock.
Repeat the process if necessary.
Step 3 pull out the battery pack and push program three times if the smartcode fails to initialize after battery removal and re installation.
Make sure the bolt hole on the door frame is at least 1 deep and clear of any debris.
If this is not the problem continue on to step two.
A door that is slightly out of alignment will cause both an issue locking and unlocking.
Gently close your door and use the thumb turn inside your home to lock it.
Aura may not be locking if the bolt hole on the door frame is not deep enough.
If it won t lock open the door.
Due to the expansion and contraction 1mm or 2 out of alignment is enough to stop a door from locking or unlocking.
Weather change can cause parts to break snap or shatter.
Press the lock button on the keypad then enter the security code to resynchronize the bolt.
Realign the door if the bolt does not operate smoothly when opening with a key.
How to buy the right smart lock for your front door.
Another common problem with deadbolt locks is that they can stick making them troublesome to lock and unlock.
Be sure to remove any build up that may have accumulated.
Pry up on it until it comes loose and remove it.
Simply spray some wd 40 into the keyhole and on the locking mechanism on the side of the door.
So try a new key for the deadbolt lock or a spare that you may have.
Aura may not be locking due to a misalignment with the door door frame and or strike.
A new deadbolt may mean a new set of keys unless you choose a keyless model so.
Broken key keys generally break in locks because of too much force having been applied to them.